Problem Downloading Your PC Tattletale?

If you find that you can't download your new PC Tattletale software blame your copy of Norton anti virus. (Or some other Anti Virus software)

Norton / Symantec anti-virus security software incorrectly labels the PC Tattletale as a security threat and will automatically deny you access to the set up file, and or download site.

It does this without your permission.

Symantec is acting illegally by denying you access to the software you have paid for. Therefore, you MUST disable Norton temporarily or it will not allow you to download the PC Tattletale software.

To correct this illegal action by Symantec, you need to:

Step 1) Open up your Norton software control panel and change the setting that tells Norton to start up with windows.

Step 2) Reboot your PC and confirm that Norton is not active.


Now with Norton now disabled:


Step 3) Now just download the PC Tattletale set up file to your machine.

Click here to go to the download page

Watch the Download Help Video

Step 4) Now install the setup.exe you just downloaded

Watch the How to Install PC Tattletale Help Video

Step 5) Now configure your anti-virus program to ignore PC Tattletale.

Follow ALL STEPS LISTED.

Watch the Anti Virus Exclusion Help Video

Follow the normal install procedure and then restart Norton. NOW IMMEDIATELY exclude PC Tattletale from the Norton scanner before allowing Norton to do a background scan.

Step 6) Now Install and Activate PC Tattletale to unlock your newly installed parental control software.

Watch the PC Tattletale Activation Help Video

Once you have downloaded and installed PC Tattletale and excluded it from the Norton scanner, you then may re-enable your Norton security software - though we recommend that you consider using another anti-virus solution.

On a Side Note: Norton and other anti-spy ware programs are consistently racing to update their list of detectable spy ware and viruses. However, PC Tattletale is a Parental CONTROL SOFTWARE, and should NOT be included in these detection lists.

Other major companies like Microsoft, AOL and recognize this fact but companies like Symantec (Norton) do not.

Frankly, in our opinion it is not the best program to protect your PC against virus infection. But we aren't the only one with this opinion.

Recently Consumer Reports magazine rated Norton 9 out of 10. With 10 being the worst.

And in 2006 Symantec quietly settled a class action law suit with 250 thousand computer users because their software cause a multitude of performance issues with these users machines.

To solve the many problems that many Norton / PC Tattletale users seem to experience we recommend other brands of anti-virus software.

Click here to see a list of recommended anti-virus software titles

Even if you didn't use PC Tattletale we strongly recommend getting Norton security OFF your machine.

Why? Norton is not the best Anti-Virus software, it's a known system resource hog, slowing down your PC and it causes problems with other software titles.

If you have had a problem with your Norton software interfering with your copy of PC Tattletale, let us know about here.

If this didn't answer question or if you are still experiencing the technical issues we've talked about in this email please let us know.

Click here to create a support ticket with our help desk.